Returns & Exchanges
We offer a 90-day return policy on all our essential organic cotton and merino wool garments, provided they are in their original condition. We want you to feel confident in every color you choose for your conscious wardrobe.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items in their original packaging, ensuring all tags remain attached to maintain product integrity.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing